Dear Valued Customers & Business Partners,
We, SAICO, the oldest Insurer in KSA, are committed to Business Continuity and service delivery to our valued clients & business partners. We would like to confirm that we have taken every possible steps to make our team available through remote access to our IT systems to continue our business and address the servicing requirements of all departments in the event of any contingency of shutdown of our offices, absences of staff due to illness, etc.
In the event of unexpected shutdown of our offices, instead of routine protocol of servicing through business channels, our valued clients & business partners are advised to contact the Technical Department officials directly to ensure continuity of our services & operations without any abnormal delays. You may please copy the business channel personnel for our file and record.
Following are the contact details of the officials during the Business Contingency Period:
Sales Department:
- Saudi Al Tayyar, Central Region Manager, 0591427050, saltayyar@saico.com.sa
- Mohammed Abdullah Al Olayan, Eastern Regional Manager, 0505825250, malolayan@saico.com.sa
- Hamad Mohammed Qasseri, Western Regional Manager, 0545895688, hqasseri@saico.com.sa
Call Center:
- Abdulaziz Alanazi, 0538000536, alanazi@saico.com.sa
- Abdullah Mousa Muaini, 0599476993, amuaini@saico.com.sa
- Abdullah Mohammed Al-Khamis, 0531116659, amalkhamis@saico.com.sa
- Abdulmajeed Nasser Al Muhareb, 0590555548, aalmuhareb@saico.com.sa
- Frraj Saad Al Gabbani (CANCELATION), 0556101212, falgabbani@saico.com.sa
Complaints Unit:
- Motaz Abdulaziz Alshammri, 0543323416, malshammri@saico.com.sa
CRM Unit:
- Hanan Mohammed Alkholy, halkholy@saico.com.sa
Technical Department:
- Gnanasekar Kalavgunta, Head (All Lines of Business), 0566140832, sekar@saico.com.sa
- Zulfiqar Baig, Medical Underwriting, 0555017405, zbaig@saico.com.sa
- Albaraa Mohammed Nour, Medical Claims, 0504505565, Dr.albaraa@saico.com.sa
- Maha Hayf AlQahtani, Motor Underwriting, 0591430638, mhayf@saico.com.sa
- Thamir AlBawardi, Motor Claims, 0559550093, talbawardi@saico.com.sa
- Khaled Mashea AlOtaibi, Property & Gen. Accident Underwriting, 0555285994, kmalotaibi@saico.com.sa
- Saad Al Hajri, Eng & Liabilities Underwriting, 0555694491, salhajri@saico.com.sa
- Md. Shahnawaz Khan, Marine & Aviation Underwriting, 0506838114, msk@saico.com.sa
- Mohammed AlOtaibi, General Claims, 0555285994, mralotaibi@saico.com.sa
- Ali Elamin Idris, Reinsurance, 0553831110, aidris@saico.com.sa
Claims:
We will receive your claims according to the region the accident happens by sending emails to the following addresses:
- Central Region: motor-riyadh@saico.com.sa
- Eastern Region: motor-khobar@saico.com.sa
- Western Region: motor-jeddah@saico.com.sa
We would strive to meet your requirements and service levels with our dedicated staff during this Business Contingency Period.
Thanks
CEO / President.
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